Effective date: June 11, 2026
HitZero, published on the App Store as "Hit Zero Cheer" ("we", "our", "the app"), is a competitive cheerleading score tracking application. This policy describes what data we collect, how we use it, and your choices.
1. Data We Collect
- Account information: email address and display name when you create an account or sign in with Apple.
- Team follows: which teams and programs you choose to follow.
- Search queries: terms you search for within the app (used to improve results, not shared with third parties).
- Device tokens: an Apple Push Notification service (APNs) token if you enable push notifications.
- Subscription and purchase history: whether you have an active paid subscription, free trial status, and transaction records for managing your entitlements.
- User-submitted scores: if you submit scores for independent events, we store the score data and your user ID for attribution.
- Crash data: if the app crashes, Apple may collect and share crash logs with us to help diagnose and fix issues. This data includes technical information about the state of the app at the time of the crash but does not include personal content.
- Performance data: we collect app performance metrics (launch time, response times, resource usage) to identify and resolve performance issues. This data is collected in aggregate and is not linked to your identity.
- Usage data: we collect information about how you interact with the app (screens visited, features used, session duration) to improve the app experience. This data is collected in aggregate and is not linked to your identity.
2. Data We Do Not Collect
- Individual athlete information: HitZero tracks teams only. We do not collect, store, or display data about individual athletes.
- Precise location data.
- Contacts, photos, or other device data.
- Third-party advertising identifiers (no third-party advertising SDKs are used).
3. How We Use Your Data
- Display scores, competition schedules, and bid tracking for teams you follow.
- Send push notifications about score updates and schedule changes (if enabled).
- Manage your subscription and entitlements.
- Improve search results and app functionality.
- Diagnose crashes and fix bugs using crash reports.
- Monitor and improve app performance.
- Analyze usage patterns in aggregate to improve the user experience.
4. Third-Party Services
- Amazon Web Services (AWS): cloud hosting, authentication, database, and push notification infrastructure.
- Apple: Sign in with Apple, App Store subscriptions, and push notifications.
We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.
5. Data Storage and Security
Your data is stored on AWS servers in the United States. Data is encrypted in transit (TLS) and at rest. Locally cached data on your device is stored using iOS system frameworks (SwiftData).
6. Data Retention
Account data is retained while your account is active. Cached competition data on your device can be cleared by deleting the app. You can request account deletion by contacting us.
7. Children's Privacy
HitZero displays team-level competition results only. We do not knowingly collect personal information from children under 13. The app does not require users to be athletes or minors — it is designed for parents, coaches, and fans.
8. Your Choices
- You can disable push notifications in iOS Settings at any time.
- You can unfollow teams to stop receiving updates.
- You can request deletion of your account and associated data by emailing us.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact
Questions or requests? Email support@hitzerocheer.com or visit our Support page.